I design smarter, faster eLearning solutions with the help of AI—while adding a creative twist through scenarios, storytelling, and interactive design.
The goal of this project was to explore how AI could be used within an eLearning course—not just behind the scenes. I designed a scenario-based experience where learners practice soft skills by conversing with a simulated client through a custom-built chatbot. The process involved defining key learning objectives, designing visuals and interactions, and using prompt engineering to train the chatbot’s behavior. The final result gives learners a realistic, interactive way to apply their knowledge in a lifelike conversation.
I use learner analytics and feedback to create and continuously improve impactful learning experiences. I've helped establish systems for analyzing learner feedback and performance metrics—using models like Kirkpatrick to identify improvement areas and drive measurable impact.
Grounded in frameworks like ADDIE and SAM, I align objectives, streamline content, and deliver efficient, high-impact training across all formats (from microlearning to ILT). To support and accelerate my design process, I leverage AI tools to streamline development, enhance learner engagement, and optimize content delivery.
I bring experience designing training in complex, highly regulated environments—navigating compliance, localization, and brand standards while collaborating with cross-functional stakeholders to deliver scalable, strategic learning solutions.
Pascal Willoughby-Petit, CEO, The Learning Lab LMS
It's with great enthusiasm that I recommend Emily for any organization or team seeking a top-tier instructional designer. During her tenure with us, Emily consistently showcased a deep understanding of both the technical and pedagogical aspects of course design.
Her ability to transform complex content into engaging and easily digestible learning experiences was truly commendable. Not only did she craft courses that met our objectives, but she also ensured that they resonated with our target audience, optimizing for comprehension and retention.
Beyond her technical proficiency, Emily's proactive communication and collaborative spirit made her a valuable asset to our team. She took feedback with grace, often coming back with enhancements that exceeded our expectations.
For anyone in need of an instructional designer who is both strategically insightful and attentive to detail, Emily is a standout choice. She has left an indelible mark on our organization, and I am confident she'll do the same wherever her skills are put to use.